Privacy Policy

  1. Privacy and Security Policy

The following information regarding our Privacy Policy reflects the commitment of NEOTEC PHARMA SL, as the data controller, to maintain and guarantee secure business relationships by protecting personal data and ensuring the right to privacy of every user of our services. This document explains how we use personal data when you use our services.

 

  1. Definition of Personal Data

“Personal Data” should be understood as any information relating to an identified or identifiable natural person. This includes, among others, first name, last name, postal and email addresses, as well as phone numbers.

 

  1. Processing and Purposes of Collected Data

Any personal data you provide when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail below all the purposes for which NEOTEC PHARMA SL uses personal data:

– Sending contact forms or emails:

  • Purpose: To respond to the inquiries submitted and contact the user to resolve any doubts or questions raised.
  • Lawful Basis (Legitimation): The legal basis for processing the data is the execution of requested pre-contractual measures and/or the consent provided.
  • Retention Periods: Data will be kept for as long as necessary to answer the questions raised.

– Submitting an email address to subscribe to the newsletter:

  • Purpose: To send you the requested newsletters, as well as commercial information about new products and services.
  • Lawful Basis (Legitimation): The legal basis for processing the data is the execution of requested pre-contractual measures and/or the consent provided.
  • Retention Periods: Data will be kept for as long as necessary to answer the questions raised.

NEOTEC PHARMA SL will inform all users of the non-mandatory nature of collecting certain personal data, except in fields where indicated otherwise. However, failure to complete such data may prevent NEOTEC PHARMA SL from providing all services linked to that data, releasing us from any liability for the non-provision or incomplete provision of these services.

The user is responsible for providing accurate data and keeping it updated. Therefore, NEOTEC PHARMA SL reserves the right to exclude from services and proceed with the cancellation of the service for any user who has provided false data, without prejudice to any other actions that may apply by law.

Your personal data will NOT be disclosed to any other company. In the event that it becomes necessary to communicate your information to another entity, your express consent would be requested before such disclosure takes place.

 

  1. Security of Your Personal Data

NEOTEC PHARMA SL is especially concerned with guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties; for example, our web portals use HTTPS data encryption protocols.

 

  1. Information on the Use of Cookies

The mere fact of visiting this web portal or using the services of NEOTEC PHARMA SL does not automatically register any personal data that identifies a User. However, we inform you that “cookies” are used while navigating the Website. These are small data files generated on the user’s computer that allow us to obtain the following analytical information:

  • a) The date and time of access to the Web, allowing us to know peak traffic hours and make the necessary adjustments to avoid saturation problems during our busiest times.
  • b) The number of daily visitors to each section, allowing us to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and to improve content design.
  • c) The date and time of the last time the user visited the Website to conduct analytical and statistical studies on website usage.
  • d) Security elements involved in controlling access to restricted areas.

For more information, please visit our cookies policy.

 

  1. User Rights

All users may exercise any of the rights granted by data protection regulations, such as the right of access, rectification, restriction of processing, erasure, data portability, and objection, which assist them by writing to the attention of our data protection officer at the following email address: INFO@NEOTECPHARMA.COM. Furthermore, if you deem it appropriate, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

 

  1. Do You Wish to Stop Receiving Information from Us or Wish to Withdraw Your Consent?

Any user may object to the use of their information for advertising purposes, market research, or the development of satisfaction surveys, as well as withdraw their consent at any time (without retroactive effect). To do so, you must send an email to the address INFO@NEOTECPHARMA.COM. When you receive advertising via email, you may also object from that same email by clicking on the link included therein and following the instructions provided.

 

  1. Changes to the Privacy Policy

Our Privacy Policy may undergo updates due to legal changes and requirements, as well as improvements and modifications included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically to be able to access and know the latest changes that may have been incorporated. In the event that these changes relate to the consent provided by the user, an independent and separate notification will be sent to collect it again.

If any doubt or question has arisen while reading our Privacy Policy, or if you wish to exercise any right or action regarding your personal data, please contact us at the following email address: info@neotecpharma.com.